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An efficient and effective means of disseminating
information to relevant employees in your organisation.
Corporate Television enables companies to broadcast programmes
privately within thier own organisation.
The impact of this visual form of communication is far greater
than existing mediums thus creating a dynamic link between key
departments.
Features:
- Consistency & reliability of the information - single
source
- Immediacy of information
- Improved flow of accurate and timely information to key
customer facing departments; and therefore improved levels
of service quality
- Heightened employee awareness of business critical issues
- Higher quality of service (to external customers) through
improved product knowledge
Cable Company - specific information
As an illustration, if a fault occurs within the network, the
Control Room are required to diagnose the fault as quickly as
possible and initiate appropriate fault restoration procedures.
However, practical experience shows that response times are
often hindered by the fact that incoming queries are received
seeking information on the fault; and outgoing telephone calls
have to be made by Control Room Staff to advise appropriate
staff/departments of likely developments and time scales for
restoration.
Corporate Television creates an effective communication link
between these key Departments.
Potential Uses - Cable specific
- Fault Reporting
- Identification of Fault
- Areas affected
- Likely timescale for rectification
- Adjustments to CATV/FM Line up
- Advise on new additions / deletions
- Advise on any changes in Channel Content / Broadcast
hours
- Sales & Marketing Information
- Changes in Current promotions (e.g. installation
fees)
- Launch of PPV events
- Internal Customer Training
- Channel provider information / videos
- Programming highlights
- All employee Announcements
- Vacancies
- Appointments
- Sports & Social events
- PR issues
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Benefits - Cable specific
- Consistency & reliability of the information
- single source
- Immediacy of information
- Improved ability of Control Room Staff to investigate
and resolve the difficulties at hand
- Improved flow of accurate and timely information
to key customer facing departments; and therefore
improved levels of service quality
- Heightened employee awareness of business critical
issues
- Higher quality of service (to external customers)
through improved product knowledge
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For more information on Corporate Television contact
us using the
 or call us on 0113 239 2255 |
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